Your Bag

This page covers where your bag is stored, what the bag page shows, how to change quantities and remove items, and why checkout asks you to sign in.

Where your bag is stored

Your bag is stored in your browser, on your device. No account is needed to build a bag; you sign in only when you are ready to pay.

• The bag survives refreshes, closed tabs, and navigation. Close the tab and return later, and the bag is as you left it.
• The bag is specific to one browser on one device. A bag built on your phone does not appear on your laptop, and there is no transfer between devices.
• Clearing your browser's site data clears the bag. A private or incognito window starts with an empty bag each session.

What the bag page shows

The bag is at /shop/bag. Each line shows the product photo, the name with its option label where one applies, the unit price, a quantity stepper, the line total, and a remove control. Below the lines

• Subtotal: the sum of every line, calculated from the stored prices.
• Standard shipping: shown with no separate charge. Shipping is included in item prices. See Shipping, Taxes, and the Shipping Club.
• A note that taxes are calculated at checkout. The tax amount is shown at the review step, drawn out of your total by ZIP code. Your total does not change because of it.
• A note that pickup in the salon is also available at checkout.

An empty bag shows a short message and a button back to /shop.

Changing quantities and removing items

1. Use the plus and minus steppers to change a line's quantity, from 1 up to 10 per item. The minus control is disabled at 1; use remove to drop the line. The plus control is disabled at 10.
2. Select remove to delete a line. Removal takes effect immediately and a short confirmation names the item removed.

Line totals and the subtotal update as soon as you change a quantity.

Proceeding to checkout

Select Proceed to Checkout on the bag page.

• If you are signed in, you enter checkout with your name and email already filled in.
• If you are signed out, you are taken to sign in at /access-customer and returned to /shop/bag afterward. Your bag is unchanged.

There is no guest checkout. Sign-in is required to place an order, and the requirement is applied at checkout itself. If the sign-in check cannot be completed, for example because of a network interruption, the page leaves you on the bag rather than treating you as signed out. See Checkout Step by Step.

What the bag does not do

• No promotion code field. Promotions are applied through product prices, such as sale prices and subscription discounts, not through a code entered in the bag.
• No save-for-later list. The bag is the list. To set an item aside, remove it and return to its product page later, or save it to your Wish List.
• No price-change notice. The bag shows the price stored when you added the item. If a price has changed since, checkout checks every line again and shows the current verified total at the review step, before you pay.

Troubleshooting

• The bag shows items you did not add. The bag belongs to the browser, so anyone who used the same browser on a shared computer shares the bag. Remove the lines that are not yours.
• The bag is empty on a different device. This is expected, because bags do not transfer between devices. Rebuild the bag on that device, or check out on the device where you built it.
• A quantity will not go above 10. Ten per item is the limit on the product page and in the bag. Checkout permits up to 20 of one item, so you can raise the quantity at the bag step inside checkout.
• An item disappeared from the bag. Items are removed only by you or by clearing site data. The site does not remove items from your bag.
• Proceed to Checkout does nothing. A failed sign-in check leaves you on the bag page. Check your connection, refresh the page, and try again. You can also go directly to /access-customer to sign in.