Partner Revenue Share Policy
Effective Date: October 15, 2026 Version: 1.0 Applies to: All Partners in a revenue-sharing arrangement under which the Company collects amounts on the Partner's behalf, including publishers in the App Marketplace and solution providers.
Article 1: Introduction and Scope
1.1 This Policy governs how revenue from applications and partnership programs is calculated, divided, reported, disputed, and paid where the Company collects amounts on a Partner's behalf. This Policy governs the Publisher share of App Marketplace sales and subscriptions and any partnership program under which the Company collects on the Partner's behalf under a signed partner agreement.
1.2 This Policy does not govern the Partner's direct billings outside the marketplace, professional-services fees, referral fees, or application programming interface usage fees, which are governed by the API Monetization and Usage Fees Policy. Amounts the Company never collects are never subject to the revenue share under this Policy.
1.3 If a provision of this Policy conflicts with the Terms of Use, this Policy controls for the subject it governs. If a provision of this Policy conflicts with the App Marketplace Terms as to money, this Policy controls. If a provision of this Policy conflicts with the terms of a program in which the Partner participates, the program terms control for that program. Policies and help pages explain this Policy; they do not amend it, and in any conflict this Policy prevails.
Article 2: Definitions
2.1 Account: the account a person or business establishes with the Company to use the Platform.
2.2 Application: a software application, integration, or service the Partner offers through the Platform or the App Marketplace.
2.3 Chargeback: an amount reversed through a card network or payment processor after collection, including the processor's dispute fee where one is assessed.
2.4 Company: All About Pawz, LLC, a Tennessee limited liability company.
2.5 Gross Revenue: amounts actually collected from Installers for the Partner's Application or service in a period, before any deduction, stated in United States dollars.
2.6 Installer: a person or business that installs or subscribes to the Partner's Application through the App Marketplace.
2.7 Net Revenue: Gross Revenue minus Refunds, Chargebacks, Processing Fees, and Taxes, computed in that order under Article 3.
2.8 Partner: a developer, publisher, solution provider, or other participant in a revenue-sharing arrangement with the Company.
2.9 Partner Agreement: the signed agreement between the Company and the Partner that states the revenue share percentage and the program terms for the arrangement.
2.10 Payout: the Partner's share of Net Revenue for a period, after the division under Article 4.
2.11 Platform: the websites, applications, and services the Company operates under the name All About Pawz, including aapawz.com.
2.12 Processing Fees: the per-transaction fees charged by the payment processor on amounts collected.
2.13 Refund: an amount returned to an Installer under the Publisher's refund terms, which shall meet the minimum stated in the App Marketplace Terms: a full refund within fourteen (14) days of install if the Application fails to perform its described functions.
2.14 Statement: the monthly accounting the Company renders under Article 6.
2.15 Taxes: sales tax, value-added tax, goods and services tax, or similar transaction taxes the Company is required to collect and remit on a sale.
Article 3: Calculation of Net Revenue
3.1 Net Revenue is computed from Gross Revenue by applying deductions in the following fixed order: (a) Refunds issued in the period; (b) Chargebacks finalized in the period, including dispute fees; (c) Processing Fees on the amounts collected; and (d) Taxes collected and remitted. The Partner bears the Partner's proportional share of each deduction. Deductions are taken before the division under Article 4, never after.
3.2 Each deduction class is tracked separately on the Statement, with counts and totals. A Refund appears on the Statement with the transaction reference; a card-network reversal appears as a Chargeback with the case reference.
3.3 Fraudulent transactions: including transactions made with stolen payment instruments, collusive purchases, and self-dealing installs: are excluded from Net Revenue entirely. A fraudulent transaction is not a deduction; the amount never enters Gross Revenue. Amounts already paid out on fraudulent transactions are recovered under Article 9, and the conduct is handled under Article 10.
3.4 All calculations are made in United States dollars. Collections in another currency are converted at the payment processor's settlement rate on the settlement date, and the rate used appears on the Statement.
3.5 Payouts settle on a rolling delay of seven (7) to fourteen (14) days, so that Refunds and Chargebacks landing inside the delay window reduce the Payout before it moves rather than creating a recovery after it. Recoveries, where required, are made by reversal of the transfer or by offset under Article 9.
3.6 The Partner shall maintain a valid W-9 (United States) or W-8 (non-United States) tax form on file. Information reporting on amounts processed follows the documentation the Partner provides. A Payout is held without interest while the Partner's tax documentation is missing or invalid; the amount accrues to the Partner's balance and is paid when the documentation is cured.
Article 4: The Division
4.1 Net Revenue is divided between the Company and the Partner at the percentage stated in the Partner Agreement. The Company shall state the percentage in the Partner Agreement before any revenue-share collection begins. No revenue-share collection begins under an arrangement for which no percentage has been stated in writing.
4.2 A fee or share is payable under this Policy only as stated in the Partner Agreement or in the governing fee schedule for the program. No other charge of any kind is payable, and the Company shall not impose a share or fee that the Partner Agreement and the schedule do not state.
4.3 The following example uses an expressly hypothetical division to show the mechanics of Articles 3 and 4. The example is not the Company's division and shall not be quoted as one. In one month, collections for one Application are Gross Revenue of $12,400. Deductions are: Refunds of $480; Chargebacks of $160, dispute fees included; Processing Fees of $372; and Taxes of $0. Net Revenue is $12,400 − $480 − $160 − $372 − $0 = $11,388. Divided at the hypothetical rate of seventy percent (70%) to the Publisher and thirty percent (30%) to the Company, the Publisher share is $7,971.60 and the Company share is $3,416.40. If the minimum threshold in Article 5 is met, $7,971.60 is the Payout, settling on the rolling delay under Article 3.5.
Article 5: Payout Timing and Threshold
5.1 Payouts are monthly, on net-30 terms: Net Revenue for one month is paid at the end of the following month. The net-30 window exists so that late-arriving Refunds and Chargebacks settle into the correct period instead of generating recoveries.
5.2 The minimum Payout threshold is one hundred dollars ($100). A monthly Payout below $100 rolls forward and accumulates with the next month's Payout; no fee is charged for the rollover. A balance below the threshold remains the Partner's money and does not expire except under Article 5.3.
5.3 A balance unclaimed for twenty-four (24) months: no valid payout details on file and no response from the Partner: is forfeited after two written notices, given at eighteen (18) months and at twenty-three (23) months. Forfeiture is a last resort; before forfeiture, the Company shall have attempted payment on the details available.
5.4 The Partner shall maintain valid payout details and current tax documentation. A Payout that cannot move for missing details accrues without interest; once the details are valid, the full accrued balance moves on the next cycle.
Article 6: Statements
6.1 Every monthly Statement shows, line by line: (a) Gross Revenue with transaction count; (b) Refunds: count and total, with transaction references; (c) Chargebacks: count and total, with case references; (d) Processing Fees: total, with the effective rate; (e) Taxes: total by jurisdiction; (f) Net Revenue; (g) the division percentage applied and each party's share; (h) the Payout amount; (i) any rollover balance carried in or out under Article 5.2; (j) foreign-currency conversion rates used, if any; and (k) any recovery or adjustment applied under Article 9, with its reason.
6.2 The Statement is the record of account. If a portal display and the Statement disagree, the Statement controls, and the Company shall explain the disagreement in writing within ten (10) business days of the disagreement being raised.
6.3 Statements are retained and available to the Partner for seven (7) years. The Partner shall keep the Partner's own records. In a dispute, the Company's records and the Partner's transaction-level evidence under Article 7 are weighed together.
Article 7: Payout Disputes
7.1 A Payout dispute shall be filed within sixty (60) days of the Statement date. The dispute shall state the period, the line items contested, and the Partner's computed figure. A dispute filed after the window is not reopened.
7.2 A dispute shall include transaction-level evidence: the transaction references from the Statement, the Partner's own records for those transactions, and the specific arithmetic challenged. A dispute without transaction references is not a filed dispute; the Company shall request the references once, and shall close the matter if the references do not arrive within fifteen (15) days.
7.3 The Company shall investigate and respond within twenty (20) business days: by a corrected Statement with an adjustment paid on the next cycle, or by a written explanation of why the Statement stands, with the entries relied on identified. A Partner that disagrees with the explanation may appeal under the Partner Suspension, Termination and Appeals.
7.4 The Partner may request an early review of preliminary figures at any point where a negative balance appears to be developing. The sixty (60) day dispute window runs from the issued Statement; the early review does not shorten it.
Article 8: Delisting During a Period
8.1 If an Application is delisted during a period: for quality under the App Listing Standards, for a violation under Article 12, or at the Partner's request: revenue accrued through the delisting date remains the Partner's and is calculated, stated, and paid on the schedule in Article 5. Delisting stops future sales; delisting does not confiscate earned revenue.
8.2 Refunds issued after delisting for sales made before delisting still deduct under Article 3.1; Installers keep their refund rights under the App Marketplace Terms regardless of the Application's listing status. Chargebacks on pre-delisting sales likewise deduct.
8.3 Termination for fraud under Article 10 forfeits unpaid Payouts attributable to the fraud. Revenue honestly earned before the fraud is still paid; the forfeiture is limited to the fraudulent amounts, not the whole history.
Article 9: Negative Balances, Adjustments, and Recovery
9.1 When a period's deductions exceed its Gross Revenue, the period's Net Revenue is negative, and the negative balance carries forward against future Payouts. The Partner is not invoiced for the negative balance; future earnings pay it down.
9.2 If an Application is delisted or the arrangement ends while a negative balance stands, the Company may offset the negative balance against any other amounts owed to the same Partner, including other applications' payouts and other program balances. If no offset is available, the Company writes the balance off after twelve (12) months. The Company does not pursue the Partner for a written-off balance and does not sell the balance. Negative balances arising from fraud are the exception and are pursued under Article 10.
9.3 Amounts paid out on fraudulent transactions under Article 3.3, and amounts paid in error, are recovered by transfer reversal or by offset against amounts otherwise payable to the Partner. The recovery and its reason appear on the Statement under Article 6.1(k).
9.4 The Company may audit the records relevant to the calculation of Gross Revenue, deductions, and Payouts on reasonable notice during the term and for twelve (12) months after. The Partner shall produce the records within the period the notice states. An audit that establishes an underpayment results in payment of the shortfall on the next cycle; an audit that establishes an overpayment results in recovery under Article 9.3.
Article 10: Revenue Fraud
10.1 Manipulation of revenue: fake installs, self-purchases made to inflate payouts, refund gaming, and collusive chargeback schemes: is fraud. The consequences are immediate suspension or termination under the Partner Suspension, Termination and Appeals, forfeiture of the Payout at issue, recovery of fraudulently obtained Payouts under Article 9.3, and a permanent bar from the partner program.
10.2 Fraud is distinguished from failure. A defective release that drives legitimate Refunds is a business problem handled by Article 9, not a conduct problem. Fraud requires evidence of intent: fabricated accounts, coordinated self-dealing, or falsified transaction records: and the investigation record shall show the basis before the consequences in Article 10.1 are imposed.
Article 11: Liability
11.1 Exclusion of certain damages. To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, punitive, or consequential damages, or for lost profits, lost revenue, or loss of goodwill, arising out of or relating to this Policy, even if the party has been advised of the possibility of those damages.
11.2 Cap. To the fullest extent permitted by law, the Company's total liability arising out of or relating to this Policy shall not exceed the greater of (a) the amounts the Partner paid to the Company under this Policy in the twelve months before the event giving rise to the claim, or (b) one hundred dollars ($100).
11.3 Carve-outs. This Article does not limit (a) a party's indemnification obligations under this Policy; (b) liability for fraud or willful misconduct; (c) amounts owed for Orders, fees, chargebacks, or refunds under the Company's documents; or (d) liability that cannot be limited under applicable law.
11.4 Essential purpose. The parties agree that this Article allocates risk between them, that it is an essential part of the basis of their bargain, and that it applies even if a limited remedy fails of its essential purpose.
Article 12: Indemnification
12.1 Duty. The Partner shall indemnify, defend, and hold harmless the Company and its members, managers, employees, and agents from and against every claim, demand, action, loss, liability, judgment, settlement, cost, and expense (including reasonable attorneys' fees) arising out of or relating to: (a) the Partner's breach of this Policy; (b) the Partner's Applications, services, listings, or content; (c) the Partner's violation of any law or of the rights of any person; and (d) taxes for which the Partner is responsible under this Policy.
12.2 Procedure. The Company shall give prompt written notice of a claim under this Article. The Partner shall control the defense with counsel reasonably acceptable to the Company. The Company may participate in the defense at its own expense. The Partner shall not settle a claim in a manner that imposes any obligation or restriction on the Company, or that does not release the Company fully, without the Company's prior written consent.
12.3 Survival. This Article survives the termination of this Policy.
Article 13: Enforcement and Appeals
13.1 Investigation. The Company may investigate any suspected violation of this Policy. The Partner shall cooperate with an investigation and shall produce the records this Policy requires the Partner to keep.
13.2 Notice. If the Company determines that the Partner has violated this Policy, the Company shall give written notice stating the provision violated and the facts relied on, except where notice would compromise an investigation of fraud, a safety risk, or a legal obligation.
13.3 Opportunity to cure. Where a violation is capable of cure, the Partner has ten (10) business days from notice to cure it and to confirm the cure in writing. No cure period applies to fraud, counterfeiting, a risk to the safety of a person or an animal, unlawful conduct, or a violation that by its nature cannot be cured.
13.4 Measures. If a violation is established and is not cured within the period allowed, the Company may, proportionate to the violation: (a) issue a written warning; (b) remove or suppress a listing or content; (c) suspend the Partner's credentials, listings, or program participation, in whole or in part; (d) terminate this Policy and the Account; and (e) exercise any other right or remedy available under this Policy or at law. Procedure for suspension, termination, and credential measures is governed by the Partner Suspension, Termination and Appeals.
13.5 Appeal. The Partner may appeal a measure under this Article by written notice to legal@aapawz.com within thirty (30) days of the measure, stating the grounds and attaching the records relied on. The appeal is decided by a person who did not make the original decision. The Company's decision on appeal is final. A measure remains in effect during an appeal unless the Company directs otherwise in writing.
13.6 No waiver by delay. The Company's delay in acting on a violation is not a waiver of the violation or of any later violation of the same kind.
Article 14: Term and Termination
14.1 Term. This Policy takes effect when the Partner enters a revenue-sharing arrangement with the Company and continues until terminated under this Article.
14.2 Termination by the Company. The Company may terminate this Policy and the Account on thirty (30) days' written notice for any reason, and immediately on written notice if the Partner materially breaches this Policy, engages in fraud, or becomes ineligible to participate.
14.3 Termination by the Partner. The Partner may terminate this Policy on thirty (30) days' written notice to support@aapawz.com, provided the Partner has no Order, booking, or investigation outstanding.
14.4 Effect of termination. On termination: (a) the rights granted under this Policy end; (b) obligations that arose before termination: including payment, refund, chargeback, record-keeping, and indemnification obligations: survive until satisfied; and (c) the Company shall disburse amounts owed, less amounts the Company may set off under this Policy, within thirty (30) days, except amounts held in connection with an open investigation or dispute and amounts forfeited under Article 10.
14.5 Survival. The Definitions, Liability, Indemnification, Enforcement and Appeals (for measures taken before termination), Dispute Resolution, and General Provisions Articles survive termination.
Article 15: Dispute Resolution
15.1 Any dispute arising out of or relating to this Policy, or to the relationship it governs, is governed by the Dispute Resolution Policy, which is incorporated into this Policy by reference.
Article 16: General Provisions
16.1 Amendments. The Company may amend this Policy by posting the amended Policy in the Document Center and giving notice to the Partner at the email address in the Account. An amendment that materially increases the Partner's fees or obligations takes effect thirty (30) days after notice; other amendments take effect on posting. Continued participation after the effective date of an amendment is acceptance of it. If the Partner does not accept an amendment, the Partner's remedy is to terminate under Article 14 before the amendment takes effect.
16.2 Notices. Legal notices under this Policy shall be sent to legal@aapawz.com. Operational notices and all other communications shall be sent to support@aapawz.com. A notice to the Company is effective when the Company acknowledges receipt or, for email, one business day after sending, whichever is earlier. Notices to the Partner are effective when sent to the email address in the Account or posted to the Account's notice facility in the portal, whichever occurs first. The Partner shall keep the email address in the Account current.
16.3 Governing law. This Policy is governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Subject to the Dispute Resolution Policy, any proceeding arising out of this Policy shall be brought in the state or federal courts located in Shelby County, Tennessee, and the parties consent to personal jurisdiction there.
16.4 Severability. If any provision of this Policy is held unenforceable, the provision shall be enforced to the fullest extent permitted, and the remaining provisions continue in full effect.
16.5 Entire agreement. This Policy, together with the documents it incorporates by reference and the Partner Agreement, is the entire agreement between the Company and the Partner for the subject it governs and supersedes every prior or contemporaneous statement, communication, or agreement on that subject, whether written or oral.
16.6 Assignment. The Partner shall not assign this Policy or any right or obligation under it without the Company's prior written consent, and an assignment without consent is void. The Company may assign this Policy to an affiliate or in connection with a sale of all or part of its business, on notice to the Partner.
16.7 Waiver. A waiver of any provision of this Policy is effective only in writing and only for the instance stated. No waiver is a waiver of any other provision or instance.
16.8 Interpretation. Headings are for convenience only. "Including" means "including without limitation." This Policy shall not be construed against a party as its drafter. The English-language text controls over any translation.